Orders and Delivery

Placing an Order

Thank you for choosing Sole Purpose! Placing an order with us is simple and convenient. Follow these steps to get your favourite footwear delivered straight to your doorstep:

• Browse Our Collection: Explore our range of sustainable and durable kids footwear on our website. From sneakers to boots to pretty mary janes, we have something for everyone.
• Select Your Items: Once you’ve found the perfect pair, select your size and quantity, then click “Add to Cart.”
• Review Your Cart: Double-check your cart to ensure you have everything you need. You can adjust quantities or remove items if necessary.
• Proceed to Checkout: When you’re ready, click on “Proceed to Checkout” to finalise your order.
• Provide Your Details: Enter your shipping address and preferred payment method. Don’t worry; your information is safe and secure with us.
• Place Your Order: Review your order summary one last time before confirming your purchase. Once confirmed, sit back and relax while we prepare your order for dispatch.

Delivery Information

At Sole Purpose, we aim to make your shopping experience as smooth as possible. Here’s everything you need to know about our delivery process:

• Shipping Method: We ship all orders via Royal Mail, one of the most reliable postal services in the UK.
• Dispatch Time: Once your order is placed, our team works diligently to prepare it for dispatch. Orders are typically dispatched within 2 business days.
• Delivery Time: Depending on your location, you can expect your order to arrive within 2-5 business days from the date of dispatch. Please note that delivery times may vary during peak seasons or public holidays.
• Tracking Your Order: Once your order is dispatched, you’ll receive a shipping confirmation email with a tracking number. You can use this number to track the status of your delivery on the Royal Mail website.
• Shipping Costs: We offer standard shipping at a flat rate. Any applicable shipping fees will be calculated at checkout based on your delivery address.
• International Shipping: Currently, we only ship within the UK. We hope to expand our shipping options to other countries in the future.

Need Help?

If you have any questions or concerns about your order or delivery, our customer support team is here to help. Feel free to reach out to us via email at hello@sole-purpose.com or through our Contact Us page.

Thank you for choosing Sole purpose. We appreciate your support and hope you love your new kids shoes as much as we do.